To ensure the best results and maintain your safety, please follow the instructions below before undergoing your laser treatment. These guidelines apply to a wide range of laser procedures, including:
- Laser hair removal
- Tattoo removal
- Skin rejuvenation (ablative & non-ablative lasers)
- Pigmentation or vascular treatments
- IPL
- Other light based treatments
Contraindications — Who Should Not Be Treated
Laser treatments may not be suitable for clients with the following conditions. Please notify us prior to booking if any of the following apply:
- Pregnancy or breastfeeding
- Photosensitising medications, such as:
- Doxycycline
- Tetracycline
- Isotretinoin (e.g. Roaccutane — wait at least 6 months after use)
- History of melanoma or other skin malignancy
- Active infections (bacterial, viral, or fungal) in the treatment area
- Herpes simplex (cold sores) in the treatment area — pre-treatment antiviral medication may be recommended
- Recent tanning or sunburn (including solariums or fake tan)
- Use of Roaccutane within the past 6–12 months
- Bleeding disorders or anticoagulant therapy (e.g., warfarin)
- Uncontrolled diabetes, epilepsy, or autoimmune conditions
- History of keloid or hypertrophic scarring
- Immunosuppressed clients (e.g., due to chemotherapy or HIV)
- Use of pacemakers or implantable defibrillators (for specific devices like RF/laser combinations)
If you are unsure whether any of the above applies to you, please consult with your treating practitioner.
Skin Preparation Before Treatment
- Avoid sun exposure, tanning beds, and fake tan for at least 2–4 weeks prior.
- Apply broad-spectrum SPF 30+ sunscreen daily and reapply regularly.
- Stop using retinoids, AHAs, BHAs, vitamin C, benzoyl peroxide, or any active skincare products in the treatment area for 5–7 days before your appointment.
- Do not wax, pluck, or thread for 4 weeks before laser hair removal. Shaving is allowed.
- Arrive with clean, makeup-free skin. No lotions, perfumes, deodorant, or oils on the area.
- Shave the area 24 hours before your session (if applicable), unless otherwise instructed.
- If prescribed, take antiviral medication before laser treatments near the lips (to prevent cold sore outbreaks).
Medications and Health Conditions
- Tell us if you are taking any prescription or over-the-counter medications that may make your skin more sensitive to light.
- Let us know if you have had any recent cosmetic treatments, such as chemical peels, microneedling, injectable fillers, or other laser procedures.
- Avoid aspirin, ibuprofen, or alcohol 24 hours prior to your appointment to minimise bruising or bleeding risk.
Additional Notes
- A patch test may be required 24–48 hours before your first session depending on the laser type.
- Some lasers require numbing cream — your provider will advise if this applies.
- Please arrive 10–15 minutes early to allow time for paperwork or preparation.
